Privacy Policy


1. Introduction

We, Spizebuds food and grocery delivery services(hereafter referred to as SpizeBuds) are conscious about the sanctity of your privacy and this privacy policy of the company explains the use of the personal information provided by you while you use our services including but not limited to our website and mobile applications (referred jointly as “Website” hereafter). We are committed to respect your privacy and this policy enunciates the information practices adopted by us when you use our website as well as manner in which the information is collected, used or shared. You are advised to carefully read this policy and understand it fully before you proceed to use the services of the company. In case you do not wish to agree to this Privacy Policy, please do not proceed further by accessing or using the services through this website. References to “you” or “your” in the policy refers to the users of the website and similarly “we” or “our” or “us” refers to the Company.

When you use or access this website, it is deemed that you agree to the terms of this Privacy Policy. It signifies your express consent to allow us to use your personal information in any manner described in this policy.

2. Nature of personal information we collect and its subsequent use.

In order to provide satisfactory and expeditious services to you when you access or use our website for placing your order, SpizeBuds may collect information that will personally identify you and your location like your name, home address, email address, mobile/ telephone number, geographical location etc. This information is provided to us voluntarily by you. The information thus provided enables us to ensure that the orders are delivered in time as well as keep you updated about the status of your order. Besides, we use this information to apprise you of the new offers as well as other services that you might be of interest to you.

Such personal information may also be collected through advertising or direct marketing including subscribing our newsletters, entry into competitions, creating User’s Account or other direct correspondence through our website.

We may also have to share this information with “Third Parties” including the contractors or agencies collaborating with us solely to extend our services in connection with delivery, purchase and sale of your order. This has to be done in accordance with the terms and conditions stipulated by the Third Party.

3. Cookies

We also collect some information through cookies which may not personally identify you but enables us to improve our services to you. Cookies are small data files transferred to your device when you visit our Website or Third Party websites. It recognizes your device and remembers the Website for future use. The data collected through cookies are technical in nature and are maintained separately. It does not gather Personal Information which is disclosed to us only when you voluntarily wish to provide us with the details. The use of cookies is widely prevalent to advertise as well as authenticate your login information.

In case you do not wish to accept the cookies please change your browser settings and to know more about cookies, visit

4. Security and Safe Storage of your Information

We value you privacy and make all reasonable efforts to safeguard your personal information with us diligently. It is our continuous effort to protect your information from any possible misuse or interference. However, due to the nature of internet, SpizeBuds will not provide any guarantee towards integrity or security of your personal data when transmitted to us or stored by us. Thus you acknowledge that any personal information you provide is at your own sole risk. We cannot be held responsible for breach of security or any other undesirable action of any of the Third Party that receive your Personal Information.

Notwithstanding anything contained in this Privacy Policy or elsewhere, SpizeBuds cannot be held responsible in any way for any possible loss, damage or misuse of your Personal Information.

In case, you have any grievances or reason to believe of any misuse of your Personal Information through the Website, please free to contact us immediately at or email us at

5. Use and share of the information obtained from you

We collect the information which is necessary for the smooth functioning of the website and delivery of your ordered services through the website. We have your express consent to share and disclose your personal information including name, address, telephone/mobile numbers etc to the riders/delivery personnel. The staff personnel may be employed by SpizeBuds or by other third-party contractors engaged by us to provide these or other allied business services or to maintain the Website.

The Company also has your express consent to use your personal information for sending notifications, communications including SMS, MMS, etc. about the promotional features that the Company may choose to offer including that of our affiliates, strategic partners or sponsors.

You have the option to Unsubscribe such communications which can be done easily by following the routine steps mentioned with each communication. Please note that you can also request us to remove your Personal Information from our mailing list for which you may email us at We shall endeavor to comply with your request within reasonable time frame. It will be pertinent to mention here that the withdrawal of authorization to share your Personal Information with Third Parties may result in our inability to extend our further services to you.

We may have to share your Personal Information records with us whenever it is incumbent upon us under governing legal laws and this would prevail over and above your specific requests.

Privacy Policy changes:

The Company reserves the right to revise its Privacy Policy at any time it finds necessary in future. The material changes in the matter related with your Personal Information will be notified on the website and may also be informed through electronic communication/app, where appropriate. In case you continue to use our services after such changes/modifications, it will be deemed as acceptance from you. It is advised that you check this page periodically to get the updates about our Privacy Policy changes.

Third Part websites and apps

Our website may links with many other websites over which we do not have any control. The Privacy Policy is specific to this Website only and users are recommended to contact the linked websites directly about their respective privacy policies